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How to Customize Real Testimonials – Testimonial Slider, Collect Customer Reviews and Video Testimonials with AI – Complete Guide

Jeff Joyce
Friday, 17th Oct 2025

Imagine you’ve finally got your website up and running, and you’re ready to showcase glowing customer feedback. You install Real Testimonials – Testimonial Slider, Collect Customer Reviews and Video Testimonials, a popular plugin, and while it’s good, it’s not quite right. The default layout clashes with your branding, or you need a feature that isn’t readily available. Sound familiar? The good news is, you don’t have to settle! This guide will walk you through the ins and outs of customizing it to perfectly match your needs, using the power of AI to make the process smoother and more efficient than you ever thought possible.

What is Real Testimonials – Testimonial Slider, Collect Customer Reviews and Video Testimonials?

Real Testimonials – Testimonial Slider, Collect Customer Reviews and Video Testimonials is a WordPress plugin designed to help you easily gather, manage, and display customer testimonials on your website. Think of it as your all-in-one solution for showing off those positive reviews that build trust and boost sales. It goes beyond just simple text; you can create visually appealing sliders, grids, and other layouts to showcase your best feedback. Key features include customizable templates, options for collecting reviews directly through your website, and the ability to display video testimonials. It’s no wonder it boasts a 4.7/5 star rating with 219 reviews and has over 40K+ active installations!

The plugin makes it straightforward to highlight social proof, but sometimes you need more than the basic options offer. Luckily, it’s built to be customized. For more information about the plugin, visit the official plugin page on WordPress.org.

Why Customize it?

While the default settings of this tool are a great starting point, they often fall short when you need something truly unique. Every website has its own brand, style, and specific needs. Relying solely on the plugin’s out-of-the-box features might leave your testimonial section looking generic or feeling disconnected from the rest of your site. That’s where customization comes in.

Customizing unlocks the power to make your testimonial displays truly shine and integrate seamlessly with your brand. Think about it: a high-end fashion brand will want a very different aesthetic than a local plumbing company. Customization allows you to adjust the layout, colors, fonts, and even the functionality of the plugin to perfectly align with your brand identity and target audience.

For example, imagine you’re running an online course platform. Instead of just showing star ratings, you might want to integrate a progress bar showing how far students have gotten through the course. Or perhaps you want to filter testimonials based on the specific course a student took. These are customizations that go beyond the default features but add significant value for your users. In short, customization is worth it when you need your testimonial section to be more than just “good enough”—when you want it to be truly exceptional and tailored to your specific business goals.

Common Customization Scenarios

Extending Core Functionality

Sometimes, the features offered by the plugin don’t cover all your specific needs. Perhaps you want to add a unique field to each testimonial, like the customer’s city or the product they’re reviewing. Or maybe you need a more advanced filtering system than what’s provided out of the box. This is where extending the core functionality becomes essential.

Through customization, you can add these missing pieces, tailoring it to precisely fit your requirements. You could, for instance, add a “verified buyer” badge to testimonials from customers who purchased directly from your site, increasing their credibility. This level of control allows you to create a more robust and engaging testimonial experience.

Consider an e-commerce store selling handmade jewelry. They might want to add a “style” filter to the testimonials, allowing customers to browse feedback specifically related to “bohemian,” “minimalist,” or “classic” jewelry styles. By extending the core functionality, they can create a more tailored and relevant experience for their shoppers.

AI simplifies the process by generating the necessary code snippets to add custom fields or modify existing functions, saving you time and effort.

Integrating with Third-Party Services

Often, you’ll want to connect the plugin with other tools you’re already using, like your CRM, email marketing platform, or social media channels. This integration allows for a more streamlined workflow and can unlock valuable insights. The default setup might not offer these specific integrations, requiring you to customize it.

Customization allows you to seamlessly connect the testimonial system with these external services. For example, you could automatically pull testimonials from your Facebook page or send a thank-you email to customers who submit a review through your website. This integration not only saves time but also provides a more cohesive user experience.

Imagine a restaurant that uses a third-party review platform like Yelp. They could customize the plugin to automatically display their best Yelp reviews on their website, ensuring that potential customers see the most up-to-date and positive feedback. This eliminates the need to manually copy and paste reviews, keeping their website fresh and engaging.

AI can help by generating the API calls and data mapping needed to connect the plugin with various third-party services, making the integration process much less daunting.

Creating Custom Workflows

The standard workflow for managing testimonials might not align with your team’s processes. Perhaps you need a multi-step approval process before a testimonial goes live, or you want to automatically tag testimonials based on their content. These custom workflows require modifications to the default functionality.

By customizing, you can design workflows that perfectly match your team’s needs. You could, for example, create a system where testimonials are first reviewed by a marketing manager, then approved by a legal team member before being published. This ensures quality control and compliance.

Think of a large corporation that requires all customer testimonials to be vetted by their legal department before being published. They can create a custom workflow within the plugin that automatically routes new testimonials to the legal team for approval, ensuring compliance with company policies and regulations. This streamlined process reduces the risk of legal issues and saves time for both the marketing and legal teams.

AI can assist in building these complex workflows by generating the necessary code to automate tasks and create custom approval processes.

Building Admin Interface Enhancements

The default admin interface might not be the most intuitive or efficient for your team. Perhaps you want to add custom dashboards that display key metrics or simplify the process of managing testimonials. Customizing the admin interface can significantly improve your team’s productivity.

Customization allows you to tailor the admin interface to your specific needs. You could, for instance, create a dashboard that shows the number of new testimonials received each week, the average star rating, and the most common keywords used in customer feedback. This provides valuable insights at a glance.

Consider a busy marketing agency that manages testimonials for multiple clients. They can customize the admin interface to include client-specific dashboards, allowing them to quickly track and manage testimonials for each client separately. This streamlined interface saves time and reduces the risk of errors.

AI can help by generating the code needed to create custom dashboards, add new menu items, and modify the layout of the admin interface, making it more user-friendly and efficient.

Adding API Endpoints

If you need to access testimonial data from other applications or websites, you’ll need to create API endpoints. The plugin might not provide the specific endpoints you require, necessitating customization.

By adding custom API endpoints, you can seamlessly share testimonial data with other systems. You could, for example, create an endpoint that allows your mobile app to display the latest testimonials or integrate it with your customer support platform. This enables a more connected and integrated experience.

Imagine a software company that wants to display customer testimonials directly within their application. They can create a custom API endpoint that allows their application to fetch the latest testimonials from their website, providing users with real-time social proof. This enhances the credibility of their application and encourages new sign-ups.

AI can generate the code required to create secure and efficient API endpoints, making it easier to integrate it with other applications and services.

How Codeforce Makes the plugin Customization Easy

Customizing a WordPress plugin can often feel like climbing a steep learning curve. Traditionally, you’d need to delve into PHP, CSS, and potentially JavaScript, even for seemingly simple modifications. This requires a solid understanding of coding principles and the plugin’s internal structure, which can be intimidating for non-developers or even experienced users who just want a quick fix. Not to mention the time investment required to learn and implement these changes.

Codeforce eliminates these barriers by leveraging the power of AI. Instead of writing complex code, you can simply describe what you want to achieve in natural language. The AI then translates your instructions into the necessary code, handling the technical complexities behind the scenes. This democratization means better customization for everyone, no matter their coding experience.

For example, let’s say you want to change the color of the testimonial slider navigation arrows. Instead of hunting through CSS files and writing custom code, you could simply tell Codeforce, “Make the navigation arrows in the testimonial slider a shade of dark blue.” The AI will then generate the necessary code and apply the changes automatically. You can even test the changes in a staging environment before pushing them live, ensuring everything works as expected.

With Codeforce, even someone who understands the plugin’s strategic potential but isn’t a developer can implement powerful customizations. This opens up a world of possibilities for businesses that want to tailor the testimonial system to their specific needs without hiring a team of developers. This allows you to focus on your business goals, and Codeforce handles the technical details.

Best Practices for it Customization

Before diving into customization, always back up your website. This ensures you can easily restore your site to its previous state if anything goes wrong during the customization process. It’s a simple precaution that can save you a lot of headaches down the road.

Use a staging environment for testing customizations. This allows you to experiment with changes without affecting your live website. It’s the best way to ensure that your customizations are working correctly before they are visible to the public. A staging environment mimics your live site.

Document all customizations thoroughly. Keep a record of the changes you’ve made, why you made them, and any specific code snippets you’ve used. This will make it easier to maintain your customizations in the future and troubleshoot any issues that arise. Good documentation is important.

Test your customizations on different devices and browsers. This ensures that your changes are displaying correctly across all platforms and that your website is providing a consistent experience for all users. Different browsers and devices render websites differently, so testing is key.

Monitor the performance of your website after implementing customizations. Custom code can sometimes impact website speed and performance, so it’s important to keep an eye on these metrics. If you notice any slowdowns, you may need to optimize your customizations.

Stay up-to-date with plugin updates. When the developers of this tool release new versions, make sure to review the changelog and test your customizations to ensure they are still compatible. Plugin updates can sometimes break custom code, so staying informed is crucial.

Consider using a child theme for your WordPress theme. This allows you to make changes to your theme without directly modifying the parent theme files. This is a best practice and ensures your customizations won’t be overwritten when you update your theme.

Frequently Asked Questions

Will custom code break when the plugin updates?

It’s possible, but not guaranteed. Plugin updates can sometimes introduce changes that conflict with custom code. That’s why testing on a staging environment is crucial before applying updates to your live site. Review the plugin’s changelog and adjust your code if necessary.

Can I customize the way testimonials are submitted?

Yes, you can! The plugin allows for customization of the submission form. You can add or remove fields, change the layout, and even integrate with third-party form builders for more advanced features. Consider what information is most valuable for your business and tailor the form accordingly.

Is it possible to display testimonials based on specific criteria?

Absolutely! You can customize the plugin to filter and display testimonials based on various criteria, such as product category, customer location, or rating. This allows you to create highly targeted testimonial displays that are relevant to specific audiences.

How can I ensure my customizations are mobile-friendly?

When customizing, make sure to use responsive design principles. This means using CSS media queries to adjust the layout and styling of your testimonials based on the screen size of the device. Test your customizations on different mobile devices to ensure they look and function correctly.

Can I use custom fonts in my testimonial displays?

Yes, you can typically integrate custom fonts into your testimonial displays. You can use CSS to specify the font-family for your testimonial elements, and then either upload the font files to your website or use a service like Google Fonts to load them. Just be mindful of licensing when using custom fonts.

Transforming Testimonials into a Strategic Asset

By now, you should see that customizing the testimonial system is not just about aesthetics; it’s about transforming a general tool into a finely-tuned system that drives results. From extending core functionality to integrating with third-party services, the possibilities are virtually endless.

The ability to tailor the testimonial system to your specific needs unlocks a whole new level of effectiveness. With customized workflows, enhanced admin interfaces, and API integrations, the plugin becomes a true strategic asset, helping you build trust, boost conversions, and grow your business.

With Codeforce, these customizations are no longer reserved for businesses with dedicated development teams. By harnessing the power of AI, anyone can now unlock the full potential of the plugin and create a truly unique and impactful testimonial experience.

Ready to take control of your testimonials and turn them into a powerful marketing tool? Try Codeforce for free and start customizing it today. Get more sales.



Written by Jeff Joyce

See more from Jeff Joyce
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