Partner Program Terms
Effective date: October 8, 2026. Version: 2026-10-08.
These Partner Program Terms govern participation in BrandWell Partners, offered by Workado LLC doing business as BrandWell (“BrandWell,” “we,” or “us”). They supplement the BrandWell Terms of Service and the campaign agreement applicable to your partner account.
Your commission rate and rewards are those agreed with BrandWell at signup and under your applicable campaign. This page does not set a standard commission percentage.
1. Joining the program
You may apply or accept an invitation without being a paying BrandWell customer. Participation is subject to BrandWell’s approval, the program’s supported countries, and accurate account information. Applying does not guarantee approval, earnings or a particular campaign offer. If you participate for an organization, you must have authority to accept the applicable terms for that organization.
2. Your signup and campaign agreement
Your accepted signup offer and applicable campaign agreement determine your commission rate, eligible products and purchases, commission duration, qualifying events, and any other commercial conditions. Campaigns may offer recurring commissions, a bonus for each qualifying new paying customer, a one-time milestone bonus, or a combination of rewards.
A campaign may have tiers based on qualifying paid customer conversions, eligible referred revenue, or other conditions stated in that campaign. The campaign defines how those conditions are measured, when a tier or bonus is earned, and which future referrals receive a changed reward. No tier increase or bonus is promised unless it is included in your applicable agreement.
Review the offer presented at signup, any written agreement with BrandWell, and the campaign details in your partner account. If an offer is missing or unclear, contact us before relying on it. An offer made to another partner does not establish your rate. A campaign’s agreed commercial terms control over a general description on this page; the remaining program terms continue to apply.
3. Referrals and attribution
Use your assigned referral link to introduce prospective customers. Within the applicable attribution window, the last valid partner click recorded before the qualifying conversion receives attribution. If someone follows links from more than one partner, a later valid click takes priority. Existing attributed customer relationships and previously recorded reward terms are not reassigned merely because a customer later follows another link.
A click, form submission, free signup or free report request does not by itself earn a commission. The customer must complete the qualifying event described in your campaign, and BrandWell must be able to verify the referral. Privacy choices, blocked tracking or incomplete information can prevent attribution. Self-referrals, fabricated customers and manipulated tracking do not qualify. Contact partner support if you believe an attribution record is incorrect.
4. Eligible revenue and adjustments
Revenue-based commissions are calculated on eligible revenue actually paid after discounts and credits, excluding tax. Only the products and purchases included in your campaign qualify. The applicable campaign determines the reward period and any bonus conditions.
Refunds reduce the related commission automatically, including proportional reductions for partial refunds. Disputed payments may reduce or reverse the related commission while the disputed funds are withdrawn. If a dispute is resolved in BrandWell’s favor and the funds are restored, the eligible commission is reinstated. Related bonus adjustments follow the campaign’s qualification rules.
These adjustments can apply before or after a payout. An amount already paid that is later reversed may be deducted from your unpaid or future commissions. The partner account records the resulting adjustments and balance.
5. Balances and bank payments
Commissions remain Pending during the applicable hold and any required review. Eligible commissions become Owed after clearing. Only Owed amounts are available for payment. The applicable hold, minimum payout, withdrawal conditions and payment schedule are stated in your signup or campaign terms and shown in your partner account. Balances below the minimum roll over.
Payouts are made by bank transfer through Stripe when payout setup and sending are available for your account and country. Bank details are collected through a Stripe-hosted form; you do not need to open a Stripe account. You must provide accurate bank details and the required completed, signed tax documentation, such as a W-9 or W-8BEN as applicable, and complete any required approval before your first payout. You are responsible for taxes on your earnings.
Monthly runs and withdrawals are subject to the applicable approval rules, available eligible balance, and payment-provider checks. A request or approval is not confirmation that your bank has received the funds. A payout is recorded as Paid after provider confirmation. Failed or returned payouts restore the eligible amount to Owed, subject to any separate commission adjustment. Correct any bank or eligibility issue before requesting another payment.
6. Responsible promotion
Clearly disclose that you may receive compensation when you recommend BrandWell or share a referral link. Place the disclosure where people can readily see it with the recommendation. Your statements must be truthful and must not promise unapproved discounts, earnings, product capabilities or results. Follow applicable advertising, privacy and electronic marketing requirements and respect people’s consent and opt-out choices.
Do not send unlawful unsolicited messages, impersonate BrandWell, make purchases on behalf of fictitious customers, place referral tracking without a genuine referral, or interfere with another partner’s attribution. Use BrandWell names and approved materials only to accurately promote the applicable offering. Participation does not make you an employee, legal partner or agent authorized to bind BrandWell.
7. Changes and ending participation
Changes to campaign rewards apply prospectively from the effective point communicated for that campaign. Referrals already assigned recorded reward terms keep those terms for their applicable reward period, subject to their existing eligibility conditions and the refund and dispute adjustments above. A new campaign or later offer does not retroactively rewrite an existing referral’s recorded commission rate.
You may stop promoting BrandWell and contact us to close your participation. BrandWell may pause or end participation for violations of these terms, suspected fraud, or applicable legal or payment-provider restrictions. Amounts under investigation may be held for review. Eligible amounts already earned remain subject to the applicable agreement, clearing, adjustments, tax requirements and payment conditions; ending participation does not itself erase a valid earned balance.
8. Other terms and contact
The BrandWell Terms of Service govern matters not specifically addressed here, including their dispute resolution provisions. Our Privacy Policy explains how we handle personal information. These program terms do not change the price or terms of a customer’s BrandWell purchase.
For questions about your campaign agreement, attribution, earnings or payments, contact hello@brandwell.ai. Keep a copy of the signup offer and campaign agreement you accept.
