Find people complaining about a competitor

Every morning BrandWell data searches X and Reddit for people frustrated with each competitor.

Use this workflowHow it works

6 stepsDaily check

The workflow diagram

Find people complaining about a competitor: workflow diagramThe 6 steps of this workflow, from its trigger to the final step.Every day at 7:00 AM, for each competitor. Scores, schedules and toolsBWWHENTRIGGEREvery day at 7:00 AM, foreach competitorScores, schedules and toolsSearch X for frustrated posts. Paid per resultDATHENSearch X for frustratedpostsPaid per resultSearch Reddit for the same. Paid per resultDATHENSearch Reddit for thesamePaid per resultKeep unhappy customers and evaluators. Waits and logicBWTHENKeep unhappy customersand evaluatorsWaits and logicAny worth answering?Any worthanswering?Draft a helpful reply for each. Waits and logicBWTHENDraft a helpful reply foreachWaits and logicSend the posts and drafts to Slack. IntegrationsINTHENSend the posts and draftsto SlackIntegrationsThis path stops hereThis path stops hereYesNo
This is the workflow BrandWell builds on your canvas when you add it. You can change any step.

What this workflow does

Every morning BrandWell data searches X and Reddit for people frustrated with each competitor. AI keeps the unhappy customers and evaluators and drafts a helpful, non-bashing reply your team can post.

Why it works. A competitor's unhappy customer, in the moment of frustration, is the most open to hearing about an alternative.

Nothing is posted. Your team decides what to reply.

How it works

It starts: Every day at 7:00 AM, for each competitor.

  1. 1

    Search X for frustrated posts

    Runs a BrandWell data job and returns the result.

  2. 2

    Search Reddit for the same

    Runs a BrandWell data lookup and brings the result back into the workflow.

  3. 3

    Keep unhappy customers and evaluators

    AIMEE classifies, extracts or writes using your instruction.

  4. 4

    Any worth answering?

    If yes, it goes on to "Draft a helpful reply for each". If no, it stops for that person.

  5. 5

    Draft a helpful reply for each

    AIMEE classifies, extracts or writes using your instruction.

  6. 6

    Send the posts and drafts to Slack

    Posts a message to your team chat.

What you need

  • Workflow Wallet funds for paid lookups
  • Slack
  • An audience of competitors

What it costs

Paid steps are charged per result from your Workflow Wallet, and you set the limit.

  • Execution estimates are not a total campaign price. External tool subscriptions, model usage, advertising spend and delivery costs are separate unless explicitly itemized.

$0.13 typical per 100 searches, up to $0.38

Free sources run first when they can answer. You see a price before anything paid runs. Estimates use current customer prices.

Data partners

Free sources run first, then the rest in the order this workflow tries them.

  • Search X for frustrated posts

    • AnyAPI
    • TikHub

  • Search Reddit for the same

    • TikHub

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