Ask happy customers who post about you for a review

When a customer posts something positive about you, AIMEE drafts a public thank-you and, a day later, a short email asking for a review with a direct link.

Use this workflowHow it works

6 stepsAs results arriveYou approve before anything is sent

The workflow diagram

Ask happy customers who post about you for a review: workflow diagramThe 6 steps of this workflow, from its trigger to the final step.When a new result matches your brand stream. SocialStreamsBWWHENTRIGGERWhen a new result matchesyour brand streamSocialStreamsIs this a happy customer?. Waits and logicBWTHENIs this a happy customer?Waits and logicHappy customer?Happy customer?In your customers audience?In your customersaudience?Thank them publicly. Waits for your approvalAITHENYOUR OKThank them publiclyWaits for your approvalWait a day. Waits and logicBWTHENWait a dayWaits and logicAsk for a review by email. Waits for your approvalAITHENYOUR OKAsk for a review by emailWaits for your approvalThis path stops hereThis path stops hereThis path stops hereYesNoYesNo
This is the workflow BrandWell builds on your canvas when you add it. You can change any step.

What this workflow does

When a customer posts something positive about you, AIMEE drafts a public thank-you and, a day later, a short email asking for a review with a direct link. Both wait for your approval.

Why it works. Asking right after someone praised you in public is when they are most willing to say it again on a review site.

The thank-you and the review request each wait for your approval.

How it works

It starts: When a new result matches your brand stream.

  1. 1

    Is this a happy customer?

    AIMEE classifies, extracts or writes using your instruction.

  2. 2

    Happy customer?

    If yes, it goes on to "In your customers audience?". If no, it stops for that person.

  3. 3

    In your customers audience?

    If yes, it goes on to "Thank them publicly". If no, it stops for that person.

  4. 4

    Thank them publicly Waits for your OK

    AIMEE engages with the post, with your approval first.

  5. 5

    Wait a day

    Waits for the time you set before the next step.

  6. 6

    Ask for a review by email Waits for your OK

    AIMEE writes the message and sends it only after the required approval.

What you need

  • SocialStreams in your BrandWell plan
  • AIMEE in your BrandWell plan
  • A SocialStreams stream
  • AIMEE connected to LinkedIn
  • Outreach
  • An audience of your customers

What it costs

Uses what is already in your plan. Nothing is charged per result.

  • Assumes SocialStreams is already enabled in your plan. Subscription fees are separate.
  • Assumes AIMEE is already enabled in your plan. Subscription fees are separate.
  • Execution estimates are not a total campaign price. External tool subscriptions, model usage, advertising spend and delivery costs are separate unless explicitly itemized.

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