Restart a stream when it fails

When a SocialStreams stream fails or is blocked, its owner is told in AIMEE, the stream is resumed an hour later, and if it still has not finished a run two hours after that, you get an email.

6 stepsWhen it happens

The workflow diagram

Restart a stream when it fails: workflow diagramThe 6 steps of this workflow, from its trigger to the final step.When a stream fails or is blocked. SocialStreamsBWWHENTRIGGERWhen a stream fails or isblockedSocialStreamsTell the stream owner. AIMEEAITHENTell the stream ownerAIMEEWait an hour. Waits and logicBWTHENWait an hourWaits and logicResume the stream. SocialStreamsSSTHENResume the streamSocialStreamsWait up to 2 hours for a finished run. Waits and logicBWTHENWait up to 2 hours for afinished runWaits and logicStill not running?Still notrunning?Email that it needs a look. IntegrationsINTHENEmail that it needs alookIntegrationsThis path stops hereThis path stops hereYesNo
This is the workflow BrandWell builds on your canvas when you add it. You can change any step.

What this workflow does

When a SocialStreams stream fails or is blocked, its owner is told in AIMEE, the stream is resumed an hour later, and if it still has not finished a run two hours after that, you get an email.

Why it works. A silent stream means missed posts; catching failures the same day keeps your listening complete.

Runs on its own.

How it works

It starts: When a stream fails or is blocked.

  1. 1

    Tell the stream owner

    AIMEE tells the right person, with the context they need.

  2. 2

    Wait an hour

    Waits for the time you set before the next step.

  3. 3

    Resume the stream

    Pauses or resumes the stream.

  4. 4

    Wait up to 2 hours for a finished run

    Waits for an event, then continues. It moves on after a timeout.

  5. 5

    Still not running?

    If yes, it goes on to "Email that it needs a look". If no, it stops for that person.

  6. 6

    Email that it needs a look

    Emails a teammate with the details.

What you need

  • SocialStreams in your BrandWell plan
  • AIMEE in your BrandWell plan
  • A SocialStreams stream

What it costs

Uses what is already in your plan. Nothing is charged per result.

  • Assumes SocialStreams is already enabled in your plan. Subscription fees are separate.
  • Assumes AIMEE is already enabled in your plan. Subscription fees are separate.
  • Execution estimates are not a total campaign price. External tool subscriptions, model usage, advertising spend and delivery costs are separate unless explicitly itemized.