Reply to new Google reviews

What this workflow does

Every hour it reads your newest Google reviews, skips ones you've answered, has AIMEE draft a reply in your voice, alerts the team about low ratings, and posts the reply once you approve.

Why it works. Fast, specific replies lift your local ranking and show future customers you listen.

Every reply waits for your approval, because it posts publicly and emails the reviewer.

How it works

It starts: Every hour, or run now.

1. 1

   Read your newest Google reviews

   Runs a BrandWell data lookup and brings the result back into the workflow.

2. 2

   Already answered?

   If yes, it stops for that person. If no, it goes on to "Draft a reply in your voice".

3. 3

   Draft a reply in your voice

   AIMEE classifies, extracts or writes using your instruction.

4. 4

   Three stars or fewer?

   If yes, it goes on to "Alert the team about a low rating". If no, it goes on to "Post the reply after you approve".

5. 5

   Alert the team about a low rating

   Posts a message to your team chat.

6. 6

   Post the reply after you approve Waits for your OK

   Runs a BrandWell data lookup and brings the result back into the workflow. It waits for your approval first.

What you need

• Workflow Wallet funds for paid lookups
• Your Google Business Profile
• A Slack channel

What it costs

Paid steps are charged per result from your Workflow Wallet, and you set the limit.

• Execution estimates are not a total campaign price. External tool subscriptions, model usage, advertising spend and delivery costs are separate unless explicitly itemized.

Free sources run first when they can answer. You see a price before anything paid runs. Estimates use current customer prices.

Reads public data from: Google Business Profile.